DASH® Critical & Medical

When every minute counts, choose DASH Critical & Medical – the first fully GPS-enabled, same-day product offered by a U.S. freight provider. This service for critical shipments gives you the same lightning-fast domestic delivery for small packages as DASH, as well as added visibility and expedited ground handling. Plus, all DASH Critical & Medical cargo has clearly visible pink packaging, helping to ensure your shipment is in the right place at the right time with no mix-ups. In critical situations, we know there’s no room for error – or wasted time. And because DASH Critical & Medical has the highest boarding priority and fastest transit times of any Delta Cargo product, you won’t have to count down the minutes until your critical shipment arrives.

Time Is On Your Side

DASH Critical & Medical is ideal for time-sensitive shipments such as passports, essential machinery parts and aircraft on the ground (AOG) components. All FAA Lifeguard-designated shipments must ride as DASH Critical & Medical.

Dangerous goods and other special commodities, including live animals, may be accepted as DASH Critical & Medical but require a longer processing time. Please see Time Requirements below.

GPS Service

DASH Critical & Medical includes GPS service, offering real-time tracking and monitoring for your critical shipments. GPS provides an extra layer of reliability throughout the shipment process with monitoring tools available on deltacargo.com.

Service-level Guarantee

DASH Critical & Medical shipments that are pre-booked electronically are backed by a 100% service-level guarantee of freight charges per shipment receipt (air waybill), with no cap, if the shipment arrives over 45 minutes after the originally scheduled flight arrival time.* If delivery is impacted by irregular operations, such as limited flying due to bad weather, the monitoring team will proactively contact local airports to help coordinate the export, transfer and import of all DASH Critical & Medical shipments.

Locations

DASH Critical & Medical shipments can be tendered at the following locations**:

Atlanta (ATL): DASH office***
Chicago (ORD): Delta Cargo facility
Cincinnati (CVG): Delta Cargo facility
Detroit (DTW): DASH office
Los Angeles (LAX): DASH office
Memphis (MEM): Delta Cargo facility
Minneapolis (MSP): DASH office
New York (LGA): Delta Cargo facility
Rochester (ROC): Delta Cargo facility
Seattle (SEA): Delta Cargo facility


Shipments can be sent on Delta mainline and Delta Connection® flights to any of the following 89 Delta Cargo domestic destinations****:

Additional Information