Director - North America Operations
Mike Rizzo is the Director of North America Operations for Delta Cargo. In this role, he is responsible for managing both the day-to-day operations as well as the strategic direction of the domestic cargo operation.
Mike began his career at Delta in 1991 as a below-wing employee in Airport Customer Service (ACS). During his tenure in ACS, Mike worked in various areas of the airport operation, including ramp, baggage, gates and ticket counter. Mike also held several leadership positions at the Airport Coordination Center. In 1998, Mike was promoted to Manager JFK, a position he held for several years.
Mike joined the Cargo division in 2005. Leveraging his background in ACS, Mike has developed an extensive understanding of the cargo business. During his tenure in Cargo, Mike has held positions in both Sales and Operations, providing him a well-rounded perspective on our customers’ needs. His accomplishments include transforming JFK into a state-of-the-art cargo facility with a world-class operation, and the successful integration of the East region during the Northwest merger.
Prior to joining Delta, Mike worked as a below-wing employee at Pan American Airlines, where he was promoted to Supervisor for Customer Service.
A native New Yorker, Mike currently resides in New Jersey with his wife Melissa, son Cole Joseph, and their extended family.