Delta to stop accepting pets as checked baggage
Allowable pets can still be transported in most cabins or via Delta Cargo.
Delta will no longer accept pets as checked baggage, but will continue to transport allowable pets in all cabins of service except Delta One, effective March 1, 2016. Customers may also ship pets for travel within the United States as freight through Delta Cargo.
One notable exception to this new policy: Members of the military with active transfer orders will be allowed to transport a pet as checked baggage. Additionally, Delta will continue to accept service and emotional support animals that comply with federal regulations including proper documentation.
“Many of us at Delta are pet lovers and we know that they are important members of the family,” said Bill Lentsch, Senior Vice President - Airport Customer Service and Cargo Operations. “This change will ultimately ensure that we have a high-quality, consistent service for pets when their owners choose to ship them with Delta Cargo.”
For more information, read the full article on Delta News Hub.
Delta Cargo leads industry in digitizing contracts
Delta Cargo is making it easier for customers to do business sustainably by leading the industry in replacing its paper contracts with digital versions.
As of today, 77 percent of all freight shipped on Delta Cargo utilizes digital contracts, or e-air waybills (e-AWB), well exceeding the International Air Transport Association (IATA) industry goal of 45 percent. Read the full story.
Delta Cargo offers GPS On-Demand
Delta Cargo is pleased to offer GPS On-Demand service for our customers’ shipments. In partnership with Sendum, service is available for shipments originating in ATL, CVG, DTW, LAX, LGA, MCI, MEM, MSP, SEA, SFO, SLC, STL and TPA traveling to any domestic destination (excluding ticket counter locations). The PT300D device offers features such as temperature monitoring, light sensor, humidity and tracking through deltacargo.com. This extra layer of reliability allows customers to track shipments real-time, as data is recorded before, during and after flight. There are no advanced booking requirements for this service, and to simplify the return process, we automatically handle all the reverse logistics for our customers. The cost to lease a device is $25 (per device, per MAWB, for one-way lease). Learn more about this and other other GPS products offered by Delta Cargo.
Book Online and Sign Up for Delta Cargo’s eAWB Program
Delta Cargo invites you to submit an eAWB today, and reduce the amount of paper involved in the shipment process. Our e-Freight program offers features including the ability to schedule shipments beyond the traditional 14-day window, view active air waybills at your convenience and eliminate the need for paper AWBs on domestic shipments - all without making a phone call. If you’re new to Delta Cargo or do not have a Delta account number or a shipper ID yet, click here to learn more about e-Freight. If you’re already a Delta shipper and have a Delta account number but have not yet signed up for eBooking, click here to get started. If you have questions about e-Freight, please contact us at eCargo@delta.com or by calling the Delta Cargo Customer Service Center at 1-800-DL-CARGO (1-800-352-2746).