Delta Cargo is continually looking for ways to improve the products and services it offers. As a result, we are making adjustments to the drop-off location at Atlanta for all Pharma products to be consistent with our new CEIV Pharma certification.
Effective August 1, 2017, Delta Cargo will offer a dedicated dock for Pharma export shipments. Door 65 will be dedicated to shipments consisting of product types CON, MEC, PIL, and RMT during the hours of 0500 and 2200 daily.
Export shipments arriving in a non-conditioned truck will require a release document per air waybill as part of the acceptance paperwork. Export shipments arriving on a mixed truck must be loaded with the above product types tail-first upon arrival at Door 65.
Please note there is no change for Pharma import shipment recovery at this time.
If you have any questions about this process adjustment or Delta Cargo’s Pharma product, please contact your account manager or Delta Cargo’s Customer Service Center at 800-DLCARGO. We appreciate your continued partnership and look forward to assisting with your Pharma shipping needs.