Username:
User not found.
Please enter your user name. New password will be send to your email address.

Live Animals

General Information
Rates
Kennel and Other Live Animal Shipping Containers
Restrictions
Live Animal Booking Guide
DASH Bookings
Domestic Bookings
International Bookings
Drop Off/Pick Up/Recovery
Special Handling
Documentation
Regulations
Shipping Tips

To Book a Live Animal Shipment

To book a U.S. based live animal shipment, please call our live animal service center at 1-800-DL-CARGO (1-800-352-2746). For information on booking an international live animal shipment, click here.  Please note live animal shipments may be restricted to or from certain stations due to weather conditions during summer and winter months.

General Information

Delta recognizes that when transporting live animals we are often entrusted with what is considered a member of one's family. Furthermore, there are many regulatory statutes with which we must comply in order to ensure the safe, reliable delivery of your animal.

Delta Cargo's Live Animal program is designed to address the special needs of all warm-blooded and cold-blooded animals. Recognized by pet owners and commercial shippers for our industry-leading level of service, Delta Cargo provides safe transport of pets and other live animals throughout the world. Most animal species are accepted at Delta Cargo facilities (where available), and at select Delta ticket counters. Certain restrictions apply.

Terminal handling charges, customer's clearance fees, veterinarian services, and/or kennel storage fees are in addition to shipping rates and will be charged to the shipper and/or consignee upon arrival at the destination airport. All fees and charges must be paid in full prior to the release of animal.

When you check in you will be asked to complete a live animal checklist label. When you sign this label, you are confirming that the animal has been offered food and water within four hours of check-in. You must also give food and water instructions for a 24-hour period and provide full information on any medications you have administered, when applicable. If in-transit feeding is necessary, you must provide food.



Back to menu

Rates

Delta Cargo provides three convenient options for shipping your animal. Click here to view specific rate information.

  • DASH is our express service and ensures your animal will receive priority boarding. Rates are based on the weight of the kennel and its contents, including your pet.
  • Rates for shipping animals with our standard product are based on the origin and destination and the size and weight of the kennel or container.
  • All service animals will be charged the applicable live animal rate.
  • Military Pet Discounts
    • To support U.S. military troops, Delta Cargo offers discounts on warm-blooded, personal pet shipments within the U.S. and abroad for active duty members of the U.S. Armed Services. Guard dogs or bomb sniffing dogs do not qualify for this discount.  An active military ID must be presented by the eligible service member, spouse of the service member, or dependent of the service member at the time the pet is tendered for shipment. Family members holding an authorized Power of Attorney (POA) may also tender the pet and receive the discount. For all shipments, military orders are required at the time of tender.
    • The discount applies to air freight charges only. The shipper is responsible for the full price of any other applicable fees such as fuel, security and any country-specific charges including but not limited to mandated veterinarian inspections, import fees and quarantines.
    • We recognize there are times when, despite our best efforts, not all programs fit all situations. Regrettably, due to complex documentation requirements and accounting procedures in some international countries, shippers may be required to hire a professional transportation company rather than shipping directly with us; however, when using a professional transportation company the military discount does not apply. Breeders and retired military personnel are also not entitled to the military pet discount.
    • To find out the cost to ship your personal pet, please contact us at 1-800-352-2746.


Back to menu


Kennels and Other Live Animal Shipping Containers

You must use a kennel that meets USDA and IATA LAR regulations. You may use your own kennel or purchase an approved kennel at most pet supply stores. If you are shipping an animal other than a dog or cat, please ask our representative to explain the container requirements needed to ship the animal.

Please note that kennels with plastic doors and plastic side latches are not acceptable. In reference to the plastic side latch, the kennel can be accepted if the shipper chooses to drill holes and add metal nuts and bolts along the sides and rear where the plastic latching may exist. Kennels with plastic doors are strictly prohibited. Kennels must be large enough to allow animals to stand and sit erect without any part of its head, including ears, touching the top of the kennel. Animals must be able to turn around and to lie down in a natural position.

All dog and cat kennels must meet the following guidelines:

  • Construction
    • The kennel must be of rigid construction with a solid top and ventilation openings on at least three sides. For international travel, regulations require the kennel to have ventilation openings on all four sides. Kennels with doors or ventilation openings on top are not permitted.
    • The kennel door must be made of metal. Plastic or Fiberglas™ doors, including side plastic latches, are prohibited because they lack sufficient strength to protect animals during normal handling.
    • All hardware (nuts, bolts, rivets, latches, clamps, locking mechanisms, etc.) must be secure and in good repair. A metal nut and bolt must be secured in each hole provided on kennels.
    • If necessary, we will apply releasable cable ties to the kennel door to prevent escapes. Do not put a lock on the kennel door. In accordance with federal regulations, animals must be accessible in the event of an emergency.
    • A spacer bar or rim, protruding at least ¾ in. (1.9 cm) must be provided on all sides with ventilation openings.
    • Regulations require that wheels, if any, be locked or otherwise rendered inoperable. If your kennel has wheels they must either be removed or taped to prevent the kennel from rolling in transit.

  • Size
    • Regulations require the kennel to be large enough to permit your dog or cat to stand and sit erect, to turn around, and to lie in a natural position. Kennels that prohibit the animal from turning around are prohibited.
    • Your dog's or cat's head (including its ears) must not touch the top while it sits or stands inside the kennel. A good rule-of-thumb is to stand the animal next to the kennel's exterior. If its head or ears extend beyond the top of the kennel, then a larger kennel will be required.
    • Kennels for animals other than dogs or cats must be large enough to allow the animal to stand and sit erect, to lie down, and to turn about freely.

Pet Kennel
  • Prohibited/Restricted Kennels
    • Kennels made entirely of welded mesh, wire mesh, wicker, cardboard, or collapsible materials are strictly prohibited as they do not meet applicable regulations.
    • Kennels with dual opening doors (e.g. one top and one side) are not permitted.
    • Kennels with plastic front doors and/or plastic side latches securing the top and bottom halves together without metal hardware are prohibited.
    • Knockdown or folding kennels are prohibited due to the risk of collapse during transport.

  • Food and Water Dishes
    • Your kennel must have two empty dishes (one for food and one for water) securely fastened to the inside of the kennel, yet accessible from the outside without opening the door. In the event of unforeseen delays, food supplied by the shipper is dispensed to the animal by a licensed veterinarian or local kennel.  Delta complies with federal regulations which state we must offer food for dogs/cats under 16 weeks of age every 12 hours and every 24 hours for those over 16 weeks of age.  Water receptacles are filled at stopover locations.
    • A one piece dish is permitted provided it is divided into two separate compartments.
    • Water bottles are permitted provided they are firmly secured to the outside of the kennel and are refillable without opening the door. A separate dish for food as described above is also required.

  • Absorbent Material
    • The kennel must contain absorbent material or bedding. Towels, blankets, and shredded black and white newspaper are good choices.
    • Organic materials like straw, hay or wood shavings are prohibited outside of the contiguous 48 United States and Alaska.
    • We recommend non-color newspaper as the ink used in color printed paper may be toxic to animals.

  • Required Labels and Markings
    • U.S. and international regulations require kennels or containers holding live animals be labeled or marked in English and in block letters as follows:
      • The words 'LIVE ANIMAL' at least one inch (2.5 cm) high on the tops and on at least one side.
      • Indicate the top with arrows or the words 'THIS END UP' on at least two sides.
      • If the animal can inflict poisonous bites or stings, the word 'POISONOUS' in block letters at least 1 inch (2.5 cm) high, must appear on the top of the container.
      • If feeding is required during transit, indicate feeding instructions on top of the kennel. It will be necessary to securely attach the food on the outside of the kennel or container. A signed statement from a veterinarian is required if no food is to be given.
      • You must certify, in writing, that warm-blooded animals tendered for transportation have been offered food and water within four hours prior to check-in with Delta. We suggest that you do not feed your pet less than four hours prior to check-in.
      • If the animal has been sedated, tranquilized, or otherwise medicated federal regulations require you indicate on top of the kennel or container the generic name of the drug used, the weight of each animal, the dosage, how the drug was administered (oral, injection, etc.), and the time the animal was medicated.

Caution: Routine sedation or tranquilization of pets is STRONGLY DISCOURAGED as the drug's effects at high altitudes are unpredictable and may cause serious illness. Contact your veterinarian for more information.



Back to menu

Restrictions

Minimum Age Requirements / Number of Animals Per Container

U.S. and international regulations mandate the following:

Species Age Number of Animals Permitted
Dogs or Cats Less than 8 weeks Zero (Minimum age is 8 weeks)
8 weeks - 6 months Maximum of 2 dogs OR 2 cats per kennel, each of comparable size and weighing less than 20 lbs (9 kg) each
6 months or older Maximum of 1 dog OR 1 cat per kennel
All other warm-blooded animals Varies Varies by species. Contact 1-800-352-2746 for more information.

  1. Animals must be fully weaned and self-feeding and be of sufficient strength and age to travel safely.
  2. Dogs and cats are prohibited from traveling together in the same kennel.
  3. For safety reasons, a mother (dam) may not travel together in the same kennel with her weaned or unweaned young.
  4. The following breeds of dogs and cats have been identified by Delta as pug or snub-nosed breeds. Although it is not a complete exhaustive list of all breeds, including hybrid breeds, it is shown here in order to provide examples of the type of breeds identified by Delta as restrictive breeds. These breeds will be refused transportation if the temperature on any portion of their journey is greater than 75°F.

    Examples of Dogs Examples of Cats
    American Bulldog* Lhasa Apso Burmese
    American Staffordshire Terrier Japanese Boxer Exotic
    American Pit Bull Terrier Japanese Pug Himalayan
    Boston Terrier Japanese Spaniel (Chin) Persian
    Boxer Mastiff (all short-nosed or breeds with excessive coats)  
    Brussels Griffin Pekinese  
    Chinese Pug Pit Bull  
    Chow Chow Pug  
    Dutch Pug Shar Pei  
    English Bulldog (and Old English)* Shih Tzu  
    English Toy Spaniel Staffordshire Bull Terrier  
    French Bulldog* Tibetan Spaniel  

    *Until further notice, Delta Cargo embargoes all American, English (including the Old English) and French bulldogs regardless of their age and/or weight on any Delta or Delta Connection flights.

  5. Live wild (exotic) birds will not be transported unless:
    • The shipper, or the shipper's agent certifies in writing on shipper's letterhead, which must accompany the Air Waybill, that the birds being shipped were born or bred in captivity on special farms; or
    • Birds are transported for breeding purposes to or from a zoological garden, wildlife preserve, or government wildlife agency; and
    • Transportation is restricted to Delta and Delta Connection online services.
  6. Until further notice, the USDA bans the importation of all live avian species from Afghanistan, Albania, Azerbaijan, Bangladesh, Benin, Burkina Faso, Cameroon, Cambodia, Djibouti, Egypt, Ghana, Hong Kong, India, Indonesia, Iran, Iraq, Israel, Ivory Coast (Côte d'Ivoire), Japan, Jordan, Kazakhstan, Kuwait, Laos, Malaysia, Myanmar, Nepal, Niger, Nigeria, Pakistan, People's Republic of China, Romania, Russia, Saudi Arabia, South Africa, South Korea, South Sudan, Sudan, Thailand, Togo, Turkey, Ukraine and Vietnam.
  7. Animals Accepted for Transportation
    • Delta Cargo accepts all species of live animals for transportation, with the following restrictions:
      • Delta will not accept for transport or transfer to other air carriers international interline live animal shipments of mammals, reptiles, birds, fish, amphibians, insects and crustaceans. Delta will accept international live animal shipments for carriage to international destinations solely on the Delta route system.
      • The acceptance of live animals destined to the United Kingdom is limited to properly prepared and documented shipments of dogs, cats, ferrets, insects, and live fish. All other shipments of live animals to the United Kingdom are prohibited.
      • Non-human primates, regardless of species, are accepted only when being shipped between zoological organizations, societies, wildlife preserves or rehabilitation centers. All other shipments of non-human primates, including shipments between private parties, are prohibited. Non-human primates (when acceptable) must be completely weaned and be a minimum of two years of age.
  8. Aircraft Size and Weight Limit
    • When making your travel plans, keep in mind that extra large and giant kennels will not fit on some aircraft. The maximum weight allowed per piece may also be limited. The Delta flight schedules shown online list the type of aircraft operated on your flight. Use this information and the table below to make sure your animal's kennel or container can be accommodated on the flights you select.


Back to menu


Size Limit for Common Dog and Cat Kennels

Kennel Size
Aircraft Type Small (21L x 16W x 15H) Medium (27L x 20W x 19H) Intermediate (32L x 22W x 23H) Large (36L x 24W x 26H) Extra Large (40L x 28W x 30H) Giant (48L x 32W x 35H)
747 (744, 74X)

Y

Y

Y

Y

Y

Y

777 (77B, 77L)

Y

Y

Y

Y

Y

Y

A330 (332, 333)

Y

Y

Y

Y

Y

Y

767 (764, 76A, 76C, 76D, 76G, 76I, 76P, 76Q, 76S, 76T, 76U)

R

R

R

R

R

R

757 (752, 757, 75A, 75C, 75E 75J, 75N, 75V, 75W, 75X)

Y

Y

Y

Y

Y

Y

A320 (320, 32R)

Y

Y

Y

Y

Y

Y

A319 (319)

Y

Y

Y

Y

Y

Y

737 (71G, 713, 73V, 73W, 73Y, 73H, 73A, 73B, 718, 738)

Y

Y

Y

Y

Y

N

MD88 (M80, M88, M81, M8Q)

Y

Y

Y

Y

Y

N

MD90 (M90, M91)

Y

Y

Y

Y

Y

N

717 (200)

Y

Y

Y

Y

N

N

E170-E175 (EC5, E70, E75)

Y

Y

Y

Y

N

N

CRJ700-900 (CR7, CJ7, CJ9, CM9, CP9, CR9, RJ7, RJ9)

Y

Y

Y

Y

N

N

ERJ135-140-145 (ERF, ERJ, ER4)

Y

Y

Y

Y

N

N

SF340 (SF3, SFX)

Y

Y

Y

Y

N

N

EMB-120 (EM2, EMW)

Y

Y

Y

Y

N

N

 Y = Yes      N = No      R = Restricted



Back to menu

Weight Limit

Weight

Aircraft

1 - 100 Pounds

101 - 300 Pounds

301 - 500 Pounds

Over 500 Pounds

747 (744, 74X)

Y

Y

Y

Y

777 (77B, 77L)

Y

Y

Y

Y

A330 (332, 333)

Y

Y

Y

Y

767 (764, 76A, 76C, 76D, 76G, 76I, 76P, 76Q, 76S, 76T, 76U)

R

R

R

R

757 (752, 757, 75A, 75C, 75E 75J, 75N, 75V, 75W, 75X)

Y

Y

Advanced Arrangements Required. Contact 1-800-352-2746 for more information.

N

A320 (320, 32R)

Y

Y

N

A319 (319)

Y

Y

N

737 (71G, 713, 73V, 73W, 73Y, 73H, 73A, 73B, 718, 738)

Y

Y

N

MD88 (M80, M88, M81, M8Q)

Y

Y

N

MD90 (M90, M91)

Y

Y

N

DC9 (D94, D95, D9S)

Y

Y

N

717 (200)

Y

Y

N

E170-E175 (EC5, E70, E75)

Y

N

N

N

CRJ700-900 (CR7, CJ7, CJ9, CM9, CP9, CR9, RJ7, RJ9)

Y

N

N

N

CRJ100-200 (CAJ, CJ4, CMJ, CPJ, CRJ, CRK, RJS)

Y

N

N

N

ERJ135-140-145 (ERF, ERJ, ER4)

Y

N

N

N

SF340 (SF3, SFX)

Y

N

N

N

 Y = Yes      N = No      R = Restricted


Temperature Restrictions

  • Temperature restrictions are based on the actual or forecasted temperature upon departure, transfer (if applicable) and arrival for each station on the itinerary. The following temperature guidelines apply to all animals shipped as DASH, Domestic, or International:


Back to menu


Cargo Live Animal Temperature Guidelines

Temperature
85°F (29°C) Maximum for all warm-blooded animals, except snub-nosed dogs and cats (Note 1 & 3)
75°F (24°C) Maximum for snub-nosed dogs and cats (Note 2)
10°F (-12°C) Minimum for all warm-blooded animals (Note 1 & 3)

Note:

  1. Temperature limits may not apply for the following shipments:
    • Any animal tendered as U.S. Mail
    • Birds, including day-old chicks and poults (except birds that are household pets)
    • Cold-blooded animals including live fish and live seafood
    • Farm animals (livestock, poultry, etc.)
    • Research and laboratory animals
    • Wild animals that normally live outdoors
  2. Restrictive pets include, but are not limited to:
    • Dogs: American Staffordshire Terrier, American Pit Bull Terrier, Boston Terrier, Boxer, Brussels Griffin, Bulldog (all breeds), Chinese Pug, Chow Chow, Dutch Pug, English Toy Spaniel, Lhasa Apso, Japanese Boxer, Japanese Pug, Japanese Spaniel (Japanese Chin), Mastiff (short-nosed or breeds with excessive coats), Pekinese, Pit Bull, Pug (all breeds), Shar Pei, Shih-Tzu, Staffordshire Bull Terrier and Tibetan Spaniel
    • Cats: Burmese, Exotic, Himalayan and Persian
  3. Contact Delta Cargo for more information regarding the acceptance and handling of day-old chicks and poults tendered as Domestic and International shipments.
  4. Whenever possible, book nonstop or direct flights. In cold weather, choose mid-day flights when temperatures are likely to be warmer. When the weather is hot, choose early morning or late evening flights, which avoid the worst heat of the day. Delta personnel will determine if temperatures are within acceptable limits at time of check-in. If your animal cannot be accommodated due to temperature limitations, Delta personnel will work with you to arrange alternate dates for your animal to travel. Please remember, if Delta determines temperatures are unsuitable for transporting your animal, it is with the safety and health of your animal in mind.
    • Miscellaneous
      • Delta cannot guarantee acceptance of any animal before it is seen by airport personnel. Important considerations for acceptance include en route weather conditions and the health and disposition of the animal. Delta will not accept animals that are violent, ill, in physical distress or animals with horns.
      • Choke collars of all types and muzzles that hold the jaw tightly closed are prohibited.
      • Wire cage muzzles that cover the snout yet allow the animal to pant are acceptable for police or search/rescue dogs only.
      • Radio-controlled collars and anti-bark collars are prohibited and must be removed prior to check-in. Electronic equipment onboard the aircraft may inadvertently activate these devices while in flight.
      • All shipments of warm-blooded animals must be picked-up within four hours after arrival, or before closing time of the Delta facility (whichever comes first). Animals not claimed within these time limits will be sent to our local veterinarian or kennel service provider for appropriate care. The shipper and consignee are jointly responsible for all veterinary and kennel charges incurred by Delta.
      • Unknown shippers (as defined by the U.S. Transportation Security Administration) must be willing and able to safely remove the animal from its shipping container and maintain control over it while Delta or TSA personnel inspect the container prior to acceptance.
      • You can comply with this requirement using one of the following two options:
        • You may bring an extra shipping container with you to the airport. Delta personnel will inspect the empty container, after which you may transfer the animal to the inspected container for transport, or Contact 1-800-352-2746 for information on how you may become a 'known shipper' with Delta Cargo.


Back to menu


To Book DASH Shipments

Live animals booked as DASH are flight specific and may be tendered at least one hour before the scheduled flight. Pre-booking is not required for this small package express service. The live animal and kennel combined cannot exceed 100lbs.

Flight Schedules

View Delta flight schedules. When planning your itinerary, please remember that a minimum one hour connection is required for DASH shipments. Shipments must be inspected and accepted within our booking system one hour prior to the flights departure. We recommend arriving to the facility at least 1 hour prior to the cutoff time because all Delta and government mandated paperwork and inspections must be completed prior to the cutoff.

Back to menu

To Book Domestic, U.S. Based Shipments

All domestic U.S. based live animal shipments are required to be pre-booked prior to arrival at the origin facility. U.S. based shipments may be booked a minimum of 24 hours in advance and a maximum of 14 days in advance. Contact our representatives at 1-800-352-2746 at least five hours prior to departure.

Flight Schedules

View Delta flight schedules. When planning your itinerary, please remember that a minimum two hour connection is required. Shipments tendered as standard domestic U.S. based shipments must be inspected and accepted within our booking system two hours prior to the flight's departure. We recommend arriving to the facility at least 1 hour prior to the cutoff time because all Delta and government mandated paperwork and inspections must be completed prior to the cutoff.

Back to menu

To Book International Shipments

Live animal shipments traveling to international destinations are required to be pre-booked prior to arrival at the origin facility. We accept international pet bookings a minimum of three days in advance and no more than 14 days prior to departure. For shipments originating outside the U.S., contact your local Delta Cargo Sales office. A checklist for your dog or cat shipment is added for your convenience prior to booking the animal's itinerary.

The information below reflects Delta's minimum requirements for shipments to various countries:

  • Health certificates, licenses, permits, vaccinations and microchipping may be required. Shippers should contact the nearest Consulate General office or Embassy for each country on the itinerary for current import/export restrictions and document requirements. More information on individual country requirements may also be found here.
  • Animals traveling unaccompanied to/from Australia, Hong Kong, or the United Kingdom are only accepted from professional pet shippers who are members of the International Pet and Animal Transportation Association (IPATA). A list of IPATA members near you may be found at www.ipata.org.
  • Additionally, Delta Cargo will accept dogs, cats, ferrets, insects and fish between the U.S. and the United Kingdom. All other animal species are prohibited.
  • Unaccompanied animals travelling to Italy are only accepted from professional pet shippers who are members of the International Pet and Animal Transportation Association (IPATA)-(see link above). Exception: Private individuals may tender unaccompanied pets at DL-operated facilities offering nonstop flights from ATL, DTW, JFK or MSP to MXP or FCO.
  • KLM Royal Dutch Airlines is our handler for flights to the Netherlands. We will accept dogs, cats and hatching eggs for travel into Amsterdam on Delta mainline flights.

The following countries do not permit the entry of animals traveling as checked baggage:

  • Australia
  • Cayman Islands
  • Hong Kong
  • Ireland
  • Johannesburg, South Africa
  • United Kingdom (U.K.) excluding service animals

Flight Schedules

View Delta flight schedules. When planning your itinerary, please remember that a minimum four hour connection is required for animals traveling internationally and they must be inspected and accepted within our booking system four hours prior to the flight's departure. We recommend arriving to the facility at least 1 hour prior to the cutoff time because all Delta and government mandated paperwork and inspections must be completed prior to the cutoff.

Back to menu

Drop-off/Pick-up/Recovery

Your shipments may be dropped off and picked up at the local cargo facility. Small warm or cold-blooded species traveling to, from or within our Delta Connection markets may be accepted or retrieved at the local Baggage Service Office. Contact 1-800-352-2746 for the hours of operation.



Back to menu

At the Airport

  • We suggest you arrive early to allow sufficient time to complete all inspections and acceptance procedures, live animals shipped as cargo must be entered into the Delta booking system by the time limits shown below:

Location

 DASH

Cutoff Time

U.S. Domestic/International

Cutoff Times

50 United States One hour Two hour
All Other Locations   Four hours

  • While Delta will strive to minimize exposure to the weather, your pet may experience temperatures between 10°F (-12°C) and 85°F (29°C) for up to 45 minutes while on the ground at the airport. This period is within U.S. Department of Agriculture guidelines. If your animal's age, size, or health conditions cause you to have concern about acclimation to these temperatures, please consult with your veterinarian.


Back to menu


Recovery

  • DASH shipments will be available for pick-up at the Baggage Service Office within one hour after arrival in select cities.
  • Domestic and International shipments will be available for pick-up within one - two hours, depending upon the destination.
  • Please allow two - four hours after arrival for inspection and customs clearance of international shipments.


Back to menu


Special Handling

  • Each cargo facility will ensure your pet is handled with care throughout its journey.
  • To ensure comfort for your pet while transiting one of our hubs, we offer temperature-controlled live animal holding areas in many of our cargo facilities.


Back to menu


Documentation

Appropriate documentation must accompany all live animals

  • U.S. and international regulations require all warm-blooded animals (except mice, rats, birds, and day-old chicks) shipped as DASH, Domestic and International be accompanied by a health certificate issued by a veterinarian licensed in the shipping country of origin within 10 days prior to travel. Travel and/or flight must take place from origin to destination within 10 days of issuance by the examining veterinarian. Exception: birds shipped to San Juan and Honolulu require a health certificate.
  • For animals traveling roundtrip within the U.S., the origin health certificate may be used for the return journey providing the return occurs within 10 days from the date the certificate was first issued. Otherwise, a new health certificate will be required for the return journey.
  • For unaccompanied or commercial shipments to Germany, the shipper must provide a completed Journey Declaration form.
  • It is your responsibility to determine and comply with all local, state and national entry requirements which may apply. In addition to the mandatory health certificate, many states and foreign countries have additional requirements. The attached list provides minimal documentation required for entry into various countries. See Individual Country Requirements. For additional governmental information, please visit these websites:
    U.S. Regulations
    International Regulations 


Back to menu


Regulations

  • Cargo shippers are responsible for complying with all local, state and federal regulations. When traveling internationally, failure to comply with all requirements will result in your animal being refused entry, placed in quarantine, or returned to origin. Any additional expenses, penalties, or fees resulting from noncompliance with all requirements are the burden of the shipper. Applicable import/export permits, handling fees and customs clearance fees associated with the animal's travel are the responsibility of the shipper and/or consignee depending on the country's requirements.
  • For the most up-to-date information, contact the nearest Embassy or Consulate General office for each country on the planned itinerary at least four weeks prior to departure. Be advised, requirements are subject to change at any time.


Back to menu


Shipping Tips

Careful planning is essential to ensuring a safe and comfortable journey for your live animal. Click here for a checklist to help you prepare your animal for travel. 



Back to menu


Trip Planning

  • The number of animals that can be accommodated on any given flight is limited. Please confirm travel plans with Delta Cargo as early as possible.
  • When shipping pets, the most important step you can take to ease the stress of travel for your pet is to make sure it is familiar with its kennel. Purchase the kennel as far in advance as possible. Veterinarians recommend you leave the kennel open in the house with a toy or familiar object inside so your pet may spend time near the kennel and perhaps venture inside on its own. Familiarization with the kennel is essential for ensuring a safe and comfortable journey for your pet.


Back to menu


Before Leaving for the Airport

  • Routine sedation or tranquilization of most animals is STRONGLY DISCOURAGED as the drug's effects at high altitudes are unpredictable and may cause serious illness. Contact your veterinarian for more information.
  • On the day before departure, fill one of the dishes with water and freeze it overnight. During travel the ice will slowly melt ensuring a supply of water for your animal.
  • Traveling on a full stomach can be uncomfortable for most animals. Offer your animal only a light meal and a small amount of water a few hours before check-in.
  • Don't forget to bring along documents including health certificates, import licenses, etc. that may be required by the government authorities at your final destination. When shipping pets, take along a leash to exercise your pet immediately before check-in and upon arrival. Do not place the leash inside the kennel.
  • Check the weather immediately before departing for the airport
  • On the internet, go to www.AccuWeather.com and enter the origin city or ZIP code in the space provided
  • On the city forecast screen, scroll down and click on the Hourly tab to display the current hour-by-hour forecast.
  • At the time the animal(s) are accepted for transport, verify the temperatures for all cities in the routing are acceptable and will meet Delta's temperature guidelines.
  • Repeat the process by ensuring that the flight arrival and departure time for each city within the animal's itinerary is at an acceptable temperature range.
  • If the forecast temperature in one or more cities is not within the Delta guidelines, contact us for assistance in rebooking your shipment.


Back to menu