Delta Cares
Delta CARES provides compassionate, professional services to funeral directors responsible for transporting human remains. We also offer professional travel assistance for family members either accompanying the remains or traveling separately.
Cremated remains may be carried on board the aircraft or shipped as cargo. You may also arrange to have a flora spray accompany the shipment at no extra charge or arrange to have a military escort.
Delta Cares shipping rates vary based on origin, destination, dimensions and weight of shipment. View our shipping guide and rates. You may also contact Delta Cares at 1-800-352-2737 for additional assistance.
Features
- Airport-to-airport service
- Priority handling and boarding
- Dedicated call center agents
- Fallen Soldier Program
- Booking Required
Fallen Soldier Program
Delta Cargo is pleased to offer our "Fallen Soldier Program" to honor service men and women. Special handling procedures have been established to both respect and recognize their military service and contributions. A U.S. Military Escort may also accompany the remains of a U.S. Service Member at all times.
In the event of a military escort, we do require the Department of Defense Mortuary Affairs to notify the Delta CARES service center that a Military Escort will be accompanying the fallen soldier.
Personalized Travel Assistance
At Delta, we recognize that travel arrangements for lost loved ones can be a difficult. Our specially trained agents are prepared to handle all of your travel needs, whether or not you will be traveling with the remains.
Flexible Transport Options
Remains may be tendered either embalmed or unembalmed, combination, or casketed. Dry ice, gel packs, transfer cases, Ziegler cases, full-size and irregular size cases are also accepted. One flora spray up to 48"L x 32"W x 8"H may accompany the remains.
Expedited Handling
Human Remains shipments benefit from expedited ground handling in-route to minimize time in transit.