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A New deltacargo.com Experience


This summer, Delta looks forward to offering customers a new deltacargo.com experience. The redesigned website will offer improved navigation and product page usability with added functionality, creating a more intuitive flow for users. Be on the look-out for the all new deltacargo.com.

Click here to learn more about the new design!


 

Cargo Customs Strike in Chile


Please be advised that a cargo customs strike will take place in Santiago, Chile (SCL) effective Wednesday, May 20 until Monday, May 25. Cargo currently in the shipping process to SCL may be delayed. Customers with impacted shipments can contact our Customer Service Center at 1-800-DL-CARGO (1-800-352-2746) for assistance.
 

Delta Cargo announces its 2015 Summer Live Animal Program


Delta Cargo will launch our Summer Live Animal program on Friday, May 15 through September 27 for domestic and international markets. This program allows for the transportation of live animals as cargo during summer months. See a list of participating cargo stations. For passengers traveling with animals as part of their checked baggage allowance, Delta’s annual passenger embargo remains in effect between May 15 and September 15; however, military animals are excluded from the annual embargo. Learn more about our Live Animal program.

 We do not accept American, English or French bulldogs at any time, for any reason. Additionally, restrictions regarding other snub-nosed breeds strictly apply. 


 

Change in Pricing Structure for Delta Cargo Tendered Freight


Delta Cargo is pleased to offer customers an all-in pricing structure for domestic and international shipments (with exception of those originating in Hong Kong and Japan). Eliminating surcharges and moving to a simpler pricing structure is another way we’re making it easier for customers to do business with Delta Cargo.

Click here to view current rates. 


 

GPS On-Demand Service Now Available


Delta Cargo is pleased to announce we now offer customers an on-demand GPS service for their shipments. In partnership with Sendum, customers can lease the PT300D device with features such as temperature monitoring, light sensor, humidity and tracking through deltacargo.com. The Sendum PT300D is available for shipments originating in ATL, CVG, DTW, LAX, LGA, MEM, MSP, SEA, SLC, and TPA traveling to any Delta Cargo domestic destination (excluding ticket counter locations). The cost to lease a device is $50 (per device, per MAWB, for one-way lease). And to simplify the return process, Delta Cargo will handle all the reverse logistics. We’re pleased to be the first airline in the world to offer a GPS on-demand service to our customers.  Click here for more information.




 

New USDA Requirement Regarding Dog Shipments


Effective, November 17, the USDA will require Delta Cargo representatives to inquire about a dog’s intended purpose for travel at the time of booking. For all resale dogs entering the U.S. from international locations, shippers must provide the following documentation: dogs must be at least six months of age, and fully immunized against rabies, including the following shots commonly referred to as DHLPP: distemper, hepatitis, leptospirosis, parvovirus and parainfluenza virus. Finally, all dogs six months or older must also be accompanied by an import permit.

The new ruling does not apply to dogs when:
• No transfer of ownership or control of a dog to another person for significant consideration after importation into the U.S. (i.e., dog is a personal pet, dog is used for hunting purposes, dog is used for show or competition, or dog is used for breeding or semen collection)
• Dogs imported for training as working dogs (i.e., puppies imported by legitimate training organizations such as police academies)

 

Book Online and Sign Up for Delta Cargo’s eAWB Program


Delta Cargo invites you to submit an eAWB today, and reduce the amount of paper involved in the shipment process. Our e-Freight program offers features including the ability to schedule shipments beyond the traditional 14-day window, view active air waybills at your convenience and eliminate the need for paper AWBs on domestic shipments - all without making a phone call. If you’re new to Delta Cargo or do not have a Delta account number or a shipper ID yet, click here to learn more about e-Freight. If you’re already a Delta shipper and have a Delta account number but have not yet signed up for eBooking, click here to get started. If you have questions about e-Freight, please contact us at eCargo@delta.com or by calling the Delta Cargo Customer Service Center at 1-800-DL-CARGO (1-800-352-2746).