Deltacargo.com is now available in Japanese, Spanish and German. Customers around the world will now be able to access all of deltacargo.com’s content, including Shipment Tracking, in Japanese, Spanish and German as well as in English. As a global airline that serves cargo customers around the world, reaching customers outside the United States with our website is an important priority for us.

Language translations are just part of our ongoing effort to make it easier for our customers to do business with us through the redesign of deltacargo.com. Look out for further enhancements to our online booking platform, customer logins and online performance reporting coming later this year.

Delta Cargo, who has long been a leader in the Cargo industry for eAWB adoption, was recently one of the first airlines to join the IATA Multilateral eAWB Agreement. The Agreement, which went into effect April 18, 2013, acts as a single standard contract for airlines and freight forwarders; any interested party can sign the Agreement once with IATA and start doing eAWB business with all other parties in the Agreement.

eAWBs are the most efficient way to exchange AWB information. Customers who use eAWBs enjoy shortened acceptance times, more accurate billing, and in most cases, do not need to provide a paper AWB when tendering their freight. Delta Cargo offers customers a variety of channels that will allow them to submit booking and eAWB information without altering their internal business process or requiring significant investment. For more information on these options, contact your Delta Sales representative or email Delta Cargo directly here.

Delta Cargo recommends that any customer who is interested in submitting eAWBs sign the IATA Multilateral Agreement. For more information on how to join, and to see a list of parties who are already participating, please visit the IATA website.

Tony Charaf, Delta Air Lines s.v.p and chief cargo officer, was the keynote speaker at the 14^th Annual JFK Air Cargo Expo 2013 on March 21st.  This event brought together industry leaders to discuss the future direction of Air Cargo in New York and around the world. This year’s theme was “Structural Changes and New Efficiencies.” 

Tony discussed his views on the challenges and opportunities facing the cargo industry.  Specifically, he addressed the volatility the air freight industry has experienced over the last several years.  He noted that “transportation and logistics is a turbulent industry due to our extreme vulnerability to external factors including business and consumer confidence.” 

However, despite this recent turbulence, air freight will continue to play a critical role in global trade, especially in the movement of time-sensitive and high value products.  To ensure that air freight remains a competitive mode of transport, Tony stated that the industry must focus on three key issues: securing the supply chain, continued customer focus and modernization of shipment processes through adoption of eFreight initiatives.  

Tony also highlighted the investments Delta Air Lines is making corporately in the New York markets including the enhancements to the LaGuardia and John F. Kennedy airports.  JFK continues to be a top cargo market and these investments will help to grow both our passenger and cargo presence in New York.

Tony Charaf, Delta Air Lines s.v.p and chief cargo officer, told a Dutch cargo industry organization that he is optimistic, but realistic about the air cargo forecast for 2013.  

Tony was in Amsterdam in early January where he was the keynote speaker at the 2013 management meeting of Air Cargo Netherlands (ACN) which was attended by 150 leaders of the Dutch air cargo industry.  ACN is the air cargo industry association in the Netherlands whose main goal is to maintain and support the prominent role of the Netherlands in the international air cargo industry. Amsterdam’s Schiphol airport is ranked among the top-three cargo airports in Europe. 

“Despite the challenging overall conditions of the global economy, particularly in Europe, we are beginning to see some signs of optimism in the market,” Tony told about 150 conference attendees. “Global gross domestic product grew about 2.3% in 2012 and is expected to grow at an average annual rate of 3.1% during the next two decades. Boeing’s World Air Cargo forecast for 2012-2013 projects that this modest global economic expansion will grow air freight volumes by about 5.3% per year.”

Regionally around the globe, with the exception of the U.S., most growth projections have not returned to pre-recession levels since 2007 because of weakened financial systems and uncertainly in both the advanced and emerging economies, Tony told the group. Since 2007, the air freight industry has experienced significant volatility in demand, he said.

Growth in the so-called BRIC countries, Brazil, India, Russia and China, presents opportunities as air cargo expands strongly on economic growth in those areas. BRIC economies are expected to grow on average more than 5% annually compared to more modest growth rates in the U.S. at 1.9% and Europe at 0.1%. 

“Despite the turbulent last several years and the uncertain outlook for this year, we are confident global trade will continue to grow and air freight will play a critical role in the transport of goods between countries,” Tony said. 

Air Cargo Netherlands includes managers and directors of regional freight forwarders, ground handlers, airlines, trucking companies and the Schiphol Group.

As part of our commitment to make it easier for customers to do business with us, Delta Cargo has launched a new website specifically designed to meet the needs of cargo customers.  Our goal is to provide you with the tools and information you need to ship with us in an easy-to-use format.

The new deltacargo.com includes an improved design that enables easy navigation to key content, a simplified enrollment process for new and existing customers and enhanced shipment tracking, including the ability to sign up for email notifications. 

We sincerely hope that you find the website easy to use and informative.  If you are having trouble finding something, please visit our FAQ's for more information about our site's organization and layout.  Additionally, you can provide us direct feedback on your experience here.

Thank you for selecting Delta Cargo.