Vice President - Cargo Commercial
Ray Curtis, Vice President - Cargo Commercial, is responsible for leading Delta Cargo’s commercial business, which generates nearly $1 billion in annual revenue. His organizational focus is on maximizing yield performance and leveraging the size and scope of the airline's global network, which includes joint venture partners, to efficiently ship thousands of tons of cargo and mail each day.
Since joining Delta in 2008, Ray has led the restructuring of Delta's commercial program, which ensures that Delta's cargo customers enjoy a relationship that recognizes their needs and rewards their loyalty. Widely recognized in the industry as an expert in B-to-B relationship selling models, Ray was instrumental in restructuring the sales organization, implementing better selling and accountability measures. Customers worldwide have recognized his team as providing excellent support and his efforts have played a key role in leading the division to improved financial results.
In 2009, Ray led the integration of Northwest Cargo Sales into Delta Cargo. This significant accomplishment was achieved less than 90 days after the acquisition of Northwest. Based on customer feedback, it was done in a manner that was seamless for them and offered immediate access to the combined networks of the two companies.
Prior to joining Delta, Ray was Director of Strategic Accounts and North America Sales at United Airlines in the cargo division where he served for over 13 years. During his tenure as the Director of Strategic Accounts, Ray played a leading role in reengineering the program to service United's largest global accounts. This resulted in a doubling of revenues to more than $300 million on an annual basis. Customers consistently recognize this program as industry leading and the revenue performance spoke for itself. He was also responsible for the complete restructuring of Cargo’s Sales organization in the wake of the 9/11 tragedy.
Prior to joining United, Ray worked at Northwest Airlines in their cargo division for 10 years. As Regional Sales Manager-Northeast, Ray successfully launched Northwest's first-ever transpacific freighter service to China from Boston's Logan Airport.
Ray is active on the advisory boards of several organizations, including Cargo Network Services (CNS), Airforwarders Association (AfA) and The International Air Cargo Association (TIACA). He also serves as the Delta board member for SkyTeam Cargo.
Ray holds a Bachelor's degree in Marketing from St. John's University and is married with three children. He lives in Atlanta.