General Manager - Mail
Nick Whalen, General Manager - Mail, joined Delta Air Lines in January 2009, bringing over 20 years of experience in management of transportation and logistics.
With the support of Operations, Capacity Planning and Information Technology, Nick and his team are responsible for generating over $100 million in revenue annually. The objectives of the team are to improve customer service and increase revenue through growth in three distinct channels: USPS International, USPS Domestic, and Foreign Post traffic.
The primary focus of the Postal team is to secure and improve the company's relationship with the United States Postal Service and Posts around the world. The Delta team, which includes Air France, KLM, China Southern and Korean Airlines, functions as a seamless operation in the transportation of global mail. There are tremendous revenue opportunities and this team is charged with staying abreast of technology to overcome the operational challenges associated with electronic data and mail scanning requirements.
Prior to joining Delta, Nick held management positions at United Parcel Service, FedEx Ground and Northwest Airlines. He also served as Director of Cargo at ATA Airlines, where he was responsible for all functions of the division, including Operations, Revenue Management, and Postal/Air Freight Sales.
Nick holds a Bachelor's degree in Business from Indiana University. He and his wife Amy are the proud parents of four children.