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We have plenty of ways for you to get in touch with us.

Delta Cargo Customer Service Center

For assistance with all of your shipment needs, including tracking or booking, call 1-800-DL-CARGO (1-800-352-2746)

Normal Hours of Operation:
    Monday - Friday: 6am - 11pm ET
    Saturday - Sunday: 6am - 9pm ET

2015 Holiday Hours of Operation:
    11/27 Thanksgiving: 6am - 5pm ET
    12/24 Christmas Eve: 6am - 5pm ET
    12/25 Christmas Day: Closed
    12/31 New Year's Eve: 6am - 7pm ET
    1/1 New Year's Day: 6am - 5pm ET

Delta Cares

Delta Cares™ provides compassionate, professional services to funeral directors and family members responsible for transporting human remains. To contact Delta Cares, call 1-800-DL-CARES (1-800-352-2737).

Delta Cargo Claims

For questions concerning your Cargo claim:
Fax: 404-714-5022

Mailing Address:
Cargo Claims
P.O. Box 20559
Department 670
Atlanta, GA 30320-2559

For Passenger Claims, please visit Baggage Claim on

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